Pension Scheme Administration Staff



The Pension Scheme Administration Staff Remuneration Survey (established in 2000) examines the remuneration of pension scheme administration staff employed by organisations providing third-party/outsourced administration services.

Participants include actuarial & pensions consulting organisations and other specialist third-party administration service providers.

Roles covered by this survey:

The survey analyses the remuneration of the following core pension administration roles:

  • Administration Operations Roles
  • Client Service Delivery Roles
  • Technical and Operations Support Roles
  • Pensions Accounting Roles
  • Pensions Payroll Roles

Job Matching:

All jobholders are matched to an administration role and to a job-level.  The job-matching model – which has been developed in consultation with the survey participants – has 8 job-levels. Full details are available on request.

Analyses Produced:

Most analyses are conducted according to job-level.

All pay analyses include Base Salary, Total Cash and Total Compensation market statistics.

In addition to the main national analysis of all jobs, the survey reports feature:

  • Separate analyses for each of the three main roles
  • Regional analyses (Inner London, M25 area, South East, Midlands, North, Scotland, South West and Wales).
  • Variable cash analysis
  • Major components of the benefits package

Survey Methodologies:

Full details of our job-matching, analysis and presentation methodologies and techniques are available upon request.


Individual subscriber practices are not identifiable in our surveys.

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